manalotto Privacy Policy — How Your Personal Data Is Handled

When you create an account on manalotto, we collect the personal information you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information generated through your use of the platform, such as login timestamps, device type, browser information, IP address, and gameplay activity. For identity verification purposes, we may request a copy of a government-issued ID, which is handled with strict confidentiality and used solely to confirm your eligibility to participate. Transaction records — including deposits, withdrawals, and bet history — are stored securely as part of your account profile and for regulatory compliance. If you contact our support team, we retain records of that communication to help resolve any follow-up queries efficiently. We do not collect sensitive personal information beyond what is necessary to operate your account and comply with applicable Philippine regulations. All data collection is conducted transparently, and you will always be informed of what is being collected at the point of submission.

The personal data we collect is used primarily to operate and maintain your manalotto account, process your deposits and withdrawals, and deliver the gaming and betting services you have signed up for. We use your contact details to send you important account notifications, security alerts, and service updates — these communications are essential and cannot be opted out of while your account remains active. Your gameplay and transaction data helps us detect unusual activity, prevent fraud, and ensure the integrity of the platform for all players in the Philippines. We may use aggregated, anonymised data to analyse platform performance and improve the overall user experience, but this data cannot be used to identify you individually. Where you have given explicit consent, we may send you promotional communications about new features, games, or offers available on the platform — you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. All data use is governed by the principles of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

manalotto does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory inquiry, or law enforcement request under Philippine law — we will comply with those obligations. If manalotto undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We require all third-party partners who handle your data to maintain security standards consistent with our own and to use your information only for the specific purpose for which it was shared. We will never share your data with gambling affiliates or advertising networks without your explicit prior consent. Your trust is the foundation of our platform, and we take every reasonable step to ensure your information remains protected at all times.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form within our systems. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your manalotto account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take prompt action.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and account activity logs may be retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Identity verification documents are retained only for as long as required by applicable regulations and are securely deleted once the retention period has expired. If you request the closure of your account, we will process your request promptly and cease using your data for operational purposes, while retaining only what is legally required. You may request a summary of the data we hold about you at any time by contacting our support team, and we will respond within the timeframe prescribed by the Philippine Data Privacy Act. Data that is no longer required for any lawful purpose is securely destroyed or anonymised so that it can no longer be linked to you. Our retention practices are reviewed periodically to ensure they remain proportionate and compliant with current regulations.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by manalotto. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information in your account. You also have the right to object to the processing of your data in certain circumstances, and the right to request erasure of data that is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and we will respond to your request within the legally required timeframe. We are committed to handling all data subject requests with care, transparency, and respect.

manalotto uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how players interact with our site. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. We may also use analytics cookies to understand aggregate usage patterns and improve the platform experience — these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some functionality. We do not use third-party advertising cookies or share cookie data with external marketing networks. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable Philippine privacy regulations and international best practices. If you have questions about how we use cookies, please refer to the contact details in the footer of this page.